Pendyffryn Medical Group

THE GENERAL PRACTITIONERS

Dr Eamonn Jessup
2448385 MBBS (London) 1978 DCH (London) DRCOG MRCGP

Dr Neil Wares
2527589 MB ChB (Liverpool) 1979 MPhil

Dr William Scriven
2651532 MA MBBS (London) 1980 DRCOG DPD

Dr Paul Williams
2730767 MB ChB (Liverpool) 1981 DCH (London)

Dr Peter Phillips
2715586 BSc MB ChB (Manchester) 1981

Dr Fraser Campbell
3168477 MB ChB (Liverpool) 1986 MRCGP DRCOG MBA

Dr Dhirendra Popat
3602247 MBBS (India) 1980

Dr Clive Morrison
3122796 MB ChB (Liverpool) 1985

Dr Preeti Bolina
5199216 MBBS (India) 1998 DRCOG MRCGP

Dr Heidi Close
4727161 MBBS (London) 2000

(Please note: the number after each doctor's name is their GMC registration number)

PRACTICE STAFF

Practice Management

Our practice manager is Mrs Beth Roberts who is assisted by Mrs Bethan Robshaw.

Together, under the direction of Mrs Roberts, they are responsible for the day-to-day running of the surgery and supervision of all administration/reception staff.

Should you experience any difficulties in obtaining your requirements you can address your complaint either verbally or in writing to our practice manager who will endeavour to resolve the problem to your satisfaction.

If you feel that the nature of the complaint is such that its resolution would be better dealt with outside of the practice then you should submit your complaint in writing to The Primary Care Officer at the Denbighshire Local Health Board.

Administration/Reception

Our administration/reception team consists of 37 members. Out of necessity and largely due to our commitment to remain wholly accessible to patients throughout the working day, the role of our administration/reception staff is interchangeable.

In-house training is ongoing in respect of all members of the team, who are all required periodically to undergo external training courses, organised by our accountable body, The Denbighshire Local Health Board, which upon successful completion leads to a recognised national diploma.

Practice Nurses

The duties of our practice sisters are significantly extended beyond those normally associated with the nursing profession. Our nurses provide cervical smears and travel immunisation as well as running many of our health promotion programmes. Do not be surprised to be offered an appointment with a nurse if you need a routine blood pressure or diabetes and asthma check - a nurse may well be able to spend more time with you than your doctor.

Practice Pharmacist

The practice has a part-time practice pharmacist and a part-time pharmacy technician to help us maintain and improve the quality of our prescriptions. The practice pharmacist, Julia Blakeman, is able to prescribe treatment for high blood pressure in her own right.

EDUCATION

Being such a large practice, we are clearly of importance in the further education of doctors and nurses, so from time to time your doctor may have a trainee doctor, medical student or student nurse present in the consulting rooms with you. You will be asked if you have any objection to this, and if you have, the student will be asked to leave.

On occasion, your consultation may be videoed as a learning tool for doctors. You will always be informed if this is going to happen and if you object, the video will be turned off. Any consultations videoed will be used only for medical education and will be treated with absolute confidentiality.

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