Click here for details of our current Vacancy for a Partner or Salaried GP.
All Enquiries: Tel: (01745) 886444
(See telephone system details below)
Meliden Branch Surgery
Meliden Community Centre
Tel No: 01745 852165
Ffynnongroew Branch Surgery
Tel No: 01745 560322
Dr Clive Morrison
Dr Luke Pereira
LOCAL HEALTH BOARD
Betsi Cadwaladr University Health Board
Tel: 01352 803434
Ringing The Surgery
When ringing the surgery between 8.30am and 6.00pm Monday to Friday you will be answered by an Auto Attendant System.
The messages you will hear are:
Hello, you are through to Pendyffryn Medical Group, Prestatyn.
Please choose from one of the following options:
• If you have a touchtone telephone, press 1 now.
• To make, cancel or amend an appointment, please press 1 now.
• For hospital results, please press 1 now.
• If you require INR warfarin results these are available between 3.00 and 4.30pm Monday to Friday. Please press 2 now.
• If you require information regarding a hospital referral, please press 3 now.
• For enquiries regarding insurance and solicitors reports, please press 4 now.
• For prescription queries, please press 5 now.
• If you wish to hear this message again, please press 6. Alternatively, please hold for the operator.
In the early days of general practice, the family doctor
usually practised from his own living room. Two such practices existed in Prestatyn
during the 1940s and 1950s. In 1962 they amalgamated and built a surgery in central
Prestatyn. At that time there were five doctors in this group.
Over the next 25 years, the practice gained four more doctors and outgrew the
premises, which had been adequate for the needs of the local population in the
1960s and 1970s. It was apparent by the late 1980s that building expansion had
to happen, and this was carried out on the same site in 1989. The result is the
current Central Surgery.
Throughout this time, we have tried to keep the family atmosphere which was very
much a part of those early days. Whilst the building may be large and imposing,
we aim to keep the atmosphere friendly and inviting.
Over this period of time, a network of two branch surgeries has been set up in
our more outlying communities where, for one reason or another, it is difficult
for much of the population to travel into central Prestatyn.
These branch surgeries do not offer the full facilities of Central Surgery, but nonetheless
have been improved to offer a wider range of services.
Home visits and all
other enquiries - Prestatyn (01745) 886444 (11 Lines)
For all enquiries please ring this number. This line is manned 24 hours a day,
so for urgent calls out of surgery hours, please ring Prestatyn (01745) 886444.
Appointments - Prestatyn (01745) 886444
Lines open from 8.30am to 5.00pm.
Of Information Act 2000
This website forms a
major part of our need to make available to the public a “Publication Scheme”
under the terms of the Freedom of Information Act.
A full "Publication Scheme" is available from our practice manager on
request, should it be sought.
WE ARE VERY SORRY
We apologise for the difficulties patients are experiencing in trying to make appointments.
The practice has had extreme difficulties in attempting to replace GPs who have left.
The GPs and practice staff are under considerable pressure and we are trying our best to cope with the workload. In an attempt to manage this, we sincerely regret that patients will experience longer waiting times for appointments and GPs will have less time to spend during consultations.
The surgery has little choice but to consider cutting back on the range of the services we can provide.
This problem is also affecting other GP surgeries and is recognised nationally as a “recruitment crisis”.
The resolution of this is beyond the influence of the practice or indeed the local health board by itself. If you wish to support a sustainable GP service in Prestatyn, we would be most grateful if you could discuss this with your local politician and join the campaigns run by the BMA and the RCGP. [details below]
We appreciate your support and understanding.
On behalf of the GPs of Pendyffryn Medical Group
SIGN OUR GOVERNMENT E-PETITIONS AND CONTACT YOUR LOCAL MP
The BMA "GP cares campaign" is calling for long term, sustainable investment in GP services for today and tomorrow. This will help provide the care that patients need and deserve in an increasingly challenging environment. The web page is - bma.org.uk/yourGPcares
The "Put patients first: Back general practice campaign" is demanding that the governments of the UK increase funding for general practice from an historic low of 8.39% to 11% of the UK NHS budget by 2017. Read more about the crisis and the campaign here - www.rcgp.org.uk/campaign-home/about.aspx
The on-line petition is: www.rcgp.org.uk/campaign-home/get-involved/petition/petition-wales.asp...
Your independent health service watchdog for North Wales is known as the North Wales Community Health Council (NWCHC).It represent the interests of patients, their carers and relatives as well as the interests of the public in the National Health Service and would like to hear your view.
Contact details for Wrexham Office - Cartrefle, Cefn Road, Wrexham, LL13 9NH. Telephone: 01978 356178 - Fax: 01978 346870 - Email: email@example.com
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.